May 2026

Marketing KPIs & ROI

Hotel workforce productivity: the metrics that actually predict labor efficiency

Marketing KPIs & ROI

Labor strategy is now the differentiator: the three things top-quartile hotels do differently

Marketing KPIs & ROI

Hotel benchmarking done right: beyond the comp set, into the decision

Reputation Management

Hotel quality management: building a system your auditors and your GM both trust

Energy is the profit lever hiding in plain sight: a sustainability case owners actually sign

Marketing KPIs & ROI

Guest satisfaction metrics: the short list that actually predicts repeat bookings

Reputation Management

Quality audits that change operator behavior: designing the ones worth doing

Predictive hospitality: serving a preference before a guest names it

Marketing KPIs & ROI

RevPAR strategies that still work when rate growth flattens

Supply chain discipline: where sustainability and margin finally pull in the same direction

Marketing KPIs & ROI

Protecting NOI when the top line no longer protects it for you

Travel Marketing Agencies

Amex GBT goes private at $6.3B: what hotel commercial teams need to renegotiate now

Marketing KPIs & ROI

Marriott Q1 +4.2% RevPAR: why the guidance raise matters more than the print

Conversational AI ships at scale while FIFA bookings undershoot: the Q1 read for independents

Marketing KPIs & ROI

Hotel benchmarking is broken when branded RevPAR outruns the system average

Marketing KPIs & ROI

Hotel workforce productivity is now a forecasting problem, not a headcount one

Marketing KPIs & ROI

Energy is still the fastest-ROI line on the P&L, and most owners are still under-investing