Marketing KPIs & ROI • 20/04/2026 Behind the 0.4% RevPAR blip: what the Easter week really tells us about Q2 demand
Marketing KPIs & ROI • 28/04/2026 Paris just posted its best-ever March: a clean case study in event-driven benchmarking
Marketing KPIs & ROI • 29/04/2026 The NPS to RevPAR bridge: how a 10-point NPS lift actually shows up on the P&L
Marketing KPIs & ROI • 21/04/2026 GOPPAR is the new north star: why RevPAR alone no longer tells the truth
Marketing KPIs & ROI • 20/05/2026 Marriott Q1 +4.2% RevPAR: why the guidance raise matters more than the print Marriott’s Q1 2026 RevPAR beat highlights how mega brands are pulling away from system averages. Learn what the 4.2% RevPAR growth, ADR and occupancy shifts mean for your hotel benchmarks, KPI design and AI-driven commercial strategy.
Marketing KPIs & ROI • 15/05/2026 Protecting NOI when the top line no longer protects it for you Learn how to build a hotel NOI protection playbook with clear expense levers, tech substitution strategies, and a quarterly NOI defense review template to safeguard margins beyond RevPAR growth.
Marketing KPIs & ROI • 13/05/2026 RevPAR strategies that still work when rate growth flattens Learn how hotel marketers can modernise RevPAR strategies by focusing on segment mix, channel cost adjusted revenue, length of stay, loyalty and TRevPAR, using data driven pricing and aligned marketing to protect profit in flat-demand markets.
Marketing KPIs & ROI • 08/05/2026 Guest satisfaction metrics: the short list that actually predicts repeat bookings Discover the three guest satisfaction metrics hotel GMs should prioritise—NPS, CSAT, and a guest satisfaction index (GSI)—and see how to link them transparently to booking behaviour, revenue, and review performance without drowning in vanity dashboards.
Marketing KPIs & ROI • 08/05/2026 Labor strategy is now the differentiator: the three things top-quartile hotels do differently How top hotels turn hotel labor strategy into a commercial advantage by integrating workforce planning, demand forecasting and marketing to protect margins and guest experience.
Hotel benchmarking done right: beyond the comp set, into the decision Marketing KPIs & ROI • 07/05/2026 Hotel benchmarking done right: beyond the comp set, into the decision Learn why most hotel benchmarking never changes a single rate, how to build a realistic comp set, which KPIs to track weekly and quarterly, and how variance triggers, STR data and alternative signals can turn hotel performance reports into concrete revenue and profit gains. by Clara Jeong
Marketing KPIs & ROI • 04/05/2026 HVS sounds the alarm: GOP compression is structural, not cyclical HVS data shows hotel GOP margin compression is structural, driven by labor, brand and shared services. How asset managers and marketers must rebudget and reset KPIs. by Clara Jeong
Marketing KPIs & ROI • 03/05/2026 Hotel workforce productivity: the metrics that actually predict labor efficiency Why labor cost per occupied room misleads hotel leaders, and how to measure hotel workforce productivity with HPOR, forecast accuracy, cross flex and AI scheduling. by Pierre-Édouard Montclair
Marketing KPIs & ROI • 03/02/2026 Maximizing outreach: strategies for building and leveraging a hotel email list Explore strategies to build, segment, and leverage a hotel email list for targeted marketing, compliance, and revenue growth in the hospitality industry. by Zoe Van der Berg
Marketing KPIs & ROI • 25/01/2026 Maximizing guest engagement with hotel marketing automation tools Explore how hotel marketing automation tools elevate guest experience, drive direct bookings, and boost revenue for hospitality professionals. by Pierre-Édouard Montclair
Marketing KPIs & ROI • 23/01/2026 Maximizing guest engagement through mobile marketing strategies for hotels Explore how mobile marketing for hotels enhances guest experience, drives bookings, and leverages innovative strategies for hospitality professionals. by Clara Jeong
Brand Positioning • 22/01/2026 Elevating guest loyalty: advanced strategies for hotel loyalty program marketing Explore advanced strategies for hotel loyalty program marketing, focusing on guest experience, direct bookings, and data-driven personalization for hospitality leaders. by Eleanor Kensington-Rivers
Marketing KPIs & ROI • 17/01/2026 Elevating guest engagement: advanced hotel marketing strategies for the hospitality industry Explore advanced hotel marketing strategies to boost guest engagement, direct bookings, and brand visibility in the hospitality industry. Learn key tactics and trends. by Lucinda Ramirez